We've added another workstation to the Waterloo Public Library public access computer collection: We're testing the recessed monitor concept. Since the advent of public access computers at the WPL we've made it a point to place the monitors so that they can be seen by staff and other patrons. This approach has allowed us to see what everyone is up to and to stop inappropriate use. However, we're now wondering if it would be better to give everyone privacy by going to recessed monitors and thereby save on staff time and conflict. In other words, we're contemplating a change from the "tap on the shoulder" approach to public computer management to the "out of sight, out of mind" approach.If you're assigned to the recessed monitor station, let us know how well you like it. Be sure to use the adjustable hood to deflect glare. I've tried it and found that it works quite well. If other like it, we may well go to all recessed monitors when we do our next upgrade.
c 2008 Waterloo Public Library
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